Eventbrite has offered refunds to all Roxodus festival ticket-holders after the music festival, scheduled to take place at Edenvale Airport on July 11-14, was canceled.
In a statement, the U.S.-based event management and ticketing website said, “After multiple attempts to communicate and secure funds back from the Roxodus organizers, they have provided no indication that they will refund ticket holders.”
“We believe attendees deserve to get their money back now, so we have set up an Eventbrite-funded Fan Relief Program to make all Roxodus ticket holders whole while we continue to aggressively pursue the return of funds from the festival’s creators,” Eventbrite added.
Eventbrite said it is transferring funds to ticket-holders immediately and they can expect to see it reflected on their credit card or bank statement within seven business days.
The Roxodus Festival was called off last week, with first-time promoters MF Live citing months of “tremendous rainy weather” at the makeshift venue.
“During the past couple of months, our venue at Edenvale Airport has battled tremendous rainy weather that has impacted our ability to produce the festival. It is with a heavy heart that we announce the cancellation of the Roxodus Music Festival this year. Our team has worked tirelessly to find a solution in which the show can go on but unfortunately, we could not make it happen this year,” reads a statement from the festival.
Aerosmith, Nickelback, Lynryd Skynyrd, Kid Rock, Alice Cooper, Billy Idol and Blondie were all scheduled to perform at the festival.
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