Loose Women panellist Sophie Morgan<\/strong> claimed she\u00a0suffered another debacle with an airline during her trip to America.<\/p>\nThe 38-year-old presenter\u00a0revealed she was held up at\u00a0Heathrow\u00a0airport after a ground handler refused to let her on board with a \u00a34000 attachment, called a Batec (battery-powered attachment).<\/p>\n
Sophie explained that the\u00a0airline refused it on the plane even though she had met the requirements and regulations prior to the flight.\u00a0<\/p>\n
\u2018They refused to let it travel on board the flight,\u2019 she said.<\/p>\n
\u2018Even though I know that the battery I travel with is the right size, I have got the paper work and I have checked the regulations and I know my rights, they were just refusing to let me fly with it in the cabin.\u2019<\/p>\n
The star added to the Mirror: \u2018I sat my ground and I refused to let them bully me. Eventually the captain came out, and I said show me the piece of paper that tells me that I am wrong about this.\u2019<\/p>\n
https:\/\/www.instagram.com\/p\/CvstGRzSgJ2\/<\/p>\n
This comes after Sophie was\u2018absolutely f***ing raging\u2019\u00a0after finding that her wheelchair wasn\u2019t working \u2018again\u2019 after a flight with the national air carrier.<\/p>\n
\u2018British Airways have broken my batec (battery-powered attachment),\u2019 she said in an Instagram video posted over the weekend.<\/p>\n
\u2018I arrived at the airport, and it was working and now I am reunited with it off the back of the plane and it is not working\u2026 again.<\/p>\n
To view this video please enable JavaScript, and consider upgrading to a webbrowser thatsupports HTML5video<\/p>\n
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\u2018There is some sort of electrical fault and it\u2019s not connecting when I turn the key in and so what does that tell you? It\u2019s been manhandled.\u2019<\/p>\n
She added: \u2018I honestly don\u2019t think I can handle much more of this.\u2019<\/p>\n
In response to the incident, a British Airways spokesman told\u00a0Metro.co.uk<\/strong>: \u2018We\u2019re really sorry for our customer\u2019s experience and are in direct contact with her to resolve the issue as we investigate what happened.<\/p>\n\u2018We carry hundreds of thousands of customers who require additional assistance each year and we work hard to provide help and support them throughout the whole journey. It\u2019s extremely disheartening when things go wrong, and we don\u2019t underestimate the impact this has.<\/p>\n
\u2018We\u2019re committed to ensuring we deliver a consistently good service, and we\u2019ll be working closely with Sophie and our dedicated accessibility teams to discuss how we can continue to make improvements to ensure a great flying experience for everyone.\u2019<\/p>\n
Metro.co.uk has reached out to Sophie Morgan\u2019s reps for comment.<\/em><\/p>\nGot a story?<\/strong><\/p>\nIf you\u2019ve got a celebrity story, video or pictures get in touch with the Metro.co.uk entertainment team by emailing us celebtips@metro.co.uk, calling 020 3615 2145 or by visiting our Submit Stuff page \u2013 we\u2019d love to hear from you.<\/p>\n
Source: Read Full Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Loose Women panellist Sophie Morgan claimed she\u00a0suffered another debacle with an airline during her trip to America. The 38-year-old presenter\u00a0revealed she was held up at\u00a0Heathrow\u00a0airport after a ground handler refused to let her on board with a \u00a34000 attachment, called a Batec (battery-powered attachment). Sophie explained that the\u00a0airline refused it on the plane even though […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"yoast_head":"\n
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