{"id":66880,"date":"2023-09-06T17:44:23","date_gmt":"2023-09-06T17:44:23","guid":{"rendered":"https:\/\/rapidcelnews.com\/?p=66880"},"modified":"2023-09-06T17:44:23","modified_gmt":"2023-09-06T17:44:23","slug":"major-change-to-energy-switching-compensation-rules-and-itd-be-good-news-for-millions-of-billpayers-the-sun","status":"publish","type":"post","link":"https:\/\/rapidcelnews.com\/lifestyle\/major-change-to-energy-switching-compensation-rules-and-itd-be-good-news-for-millions-of-billpayers-the-sun\/","title":{"rendered":"Major change to energy switching compensation rules – and it\u2019d be good news for millions of billpayers | The Sun"},"content":{"rendered":"

HOUSEHOLDS could soon get compensation earlier following proposals to crackdown on energy suppliers.<\/p>\n

Energy regulator Ofgem is pushing for energy companies to be charged for taking too long to switch customers over.<\/p>\n

<\/p>\n

The new proposals could mean billpayers receive compensation if they are left waiting to transfer for more than five working days.<\/p>\n

Currently suppliers have to pay households \u00a330 if they're left waiting more than 15 working days to switch.<\/p>\n

But Ofgem wants this reduced to five working days.<\/p>\n

The consultation is still in the early stages, so nothing is set in stone just yet. <\/p>\n

Read more in money<\/span><\/h2>\n

<\/p>\n

Ofgem issues urgent energy bill warning as millions could miss out on price drop<\/h3>\n

<\/p>\n

It’s obvious whose side Ofgem ‘watchdog’ is on – oil giants & energy suppliers<\/h3>\n

It couldn't give the specifics on when this could come into place as it's only in the early stages. <\/p>\n

It follows Ofgem's action in May against three energy suppliers who failed to provide compensation for customers who waited more than 30 days to receive a final bill from their old supplier when they switched to another company.<\/p>\n

E.On Next, Good Energy and Octopus Energy either missed or unduly delayed the compensation payments, which are due if a supplier does not provide a final bill within six weeks when a customer switches to another provider.\u00a0<\/p>\n

In July, the regulator also made proposals after it saw a decline in customer satisfaction.<\/p>\n

Most read in Money<\/h2>\n

<\/picture>SHUT SHOP <\/span><\/p>\n

Administrators axe 1,332 Wilko jobs & 52 shops to shut – is your store closing?<\/h3>\n

<\/span><\/p>\n

<\/picture>IT’S BACK <\/span><\/p>\n

McDonald’s Monopoly returns with HUGE new gameplay feature- here’s how it works<\/h3>\n

<\/span><\/p>\n

<\/picture>ALL CHANGE <\/span><\/p>\n

Is Wilko closing? Full list of stores confirmed to shut and the branches at risk<\/h3>\n

<\/span><\/p>\n

<\/picture>LOVIN’ IT <\/span><\/p>\n

McDonald\u2019s is making a major change with six new items TODAY – fans are buzzing<\/h3>\n

<\/span><\/p>\n

Under the proposals, firms will have to offer customers struggling to pay\u00a0bills\u00a0payment holidays.<\/p>\n

Companies will also have to provide 24\/7 emergency support for customers cut off from their power or\u00a0gas\u00a0supply due to issues such as meter faults.<\/p>\n

The full list of proposals includes:<\/p>\n