{"id":68663,"date":"2023-11-15T09:07:33","date_gmt":"2023-11-15T09:07:33","guid":{"rendered":"https:\/\/rapidcelnews.com\/?p=68663"},"modified":"2023-11-15T09:07:33","modified_gmt":"2023-11-15T09:07:33","slug":"woman-left-with-chess-board-burn-on-her-neck-after-laser-hair-removal","status":"publish","type":"post","link":"https:\/\/rapidcelnews.com\/lifestyle\/woman-left-with-chess-board-burn-on-her-neck-after-laser-hair-removal\/","title":{"rendered":"Woman left with chess board burn on her neck after laser hair removal"},"content":{"rendered":"<h1>Woman is left with painful chess board burn on her neck after laser hair removal &#8211; and claims salon still made her pay and sent her a pot of aloe vera when she complained<\/h1>\n<ul>\n<li><strong>Thobe Moyo, 38, from Cape Town,\u00a0says laser hair removal left her with burns\u00a0<\/strong><\/li>\n<li><strong>Read More: Woman, 27, left with burns all over her legs after a laser hair removal<\/strong><\/li>\n<\/ul>\n<p>A woman says laser hair removal left her with agonising &#8216;chessboard&#8217; burns on her face and neck.<\/p>\n<p>Thobe Moyo, 38, from Cape Town, suffered the burns after booking her annual appointment to deal with\u00a0excess hair growth due to polycystic ovaries syndrome (PCOS).\u00a0<\/p>\n<p>She decided to have the hair removal treatment in September 2023 and had\u00a0previously undergone it eight times and so believed she knew &#8216;what to expect&#8217; from the session.<\/p>\n<p>But she claims she was assigned a trainee and the treatment to the left side of her neck quickly turned painful with her feeling an &#8216;intense and unfamiliar burning sensation&#8217;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/08\/77729699-12742533-image-a-2_1699865600598.jpg\" height=\"845\" width=\"634\"><\/p>\n<p>She was assigned a trainee and the treatment to the left side of her neck quickly turned painful with her feeling an &#8216;intense and unfamiliar burning sensation&#8217;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/09\/77729701-12742533-Thobe_Moyo_38_from_Cape_Town_South_Africa_says_laser_hair_remova-m-9_1699866637199.jpg\" height=\"764\" width=\"634\"><\/p>\n<p>Thobe Moyo, 38, from Cape Town, South Africa,\u00a0says laser hair removal left her with agonising &#8216;chessboard&#8217; burns on her face and neck<\/p>\n<p>Afterwards, Thobe was shown her skin in a mirror which revealed dark squares covering her neck and jawline.<\/p>\n<p>She believes the burns occurred when the trainee &#8216;forgot to switch on the cooling mechanism built into the laser&#8217;.<\/p>\n<p>One key aspect of laser hair removal treatments that practitioners can overlook is skin cooling.<\/p>\n<p>If the skin isn&#8217;t cooled hair removal lasers can be responsible for discomfort, burning sensations, and even pain.\u00a0<\/p>\n<p>Despite querying the treatment, Thobe says she was still required to pay \u00a313 for the hair removal.<\/p>\n<p>Thobe, a consultant said: &#8216;My neck is burnt to a crisp. I&#8217;ve got dark rectangles along my whole neck.<\/p>\n<p>&#8216;I&#8217;m so anxious to leave the house. I just wanted to treat my symptoms but now I wish I never went.&#8217;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/08\/77729695-12742533-image-a-3_1699865607102.jpg\" height=\"845\" width=\"634\"><\/p>\n<p>Afterwards, Thobe was shown her skin in a mirror which revealed dark squares covering her neck and jawline<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/08\/77729685-12742533-image-a-4_1699865611840.jpg\" height=\"845\" width=\"634\"><\/p>\n<p>Afterwards, when she looked in the mirror, Thobe was shocked to see a pattern of dark rectangles all over her skin<\/p>\n<p>Thobe &#8211; a graduate of the University of Cape Town &#8211; started to grow facial hair when she hit puberty at the age of 18.<\/p>\n<p>She was diagnosed with PCOS &#8211; a condition which causes irregular periods and excess hair growth.<\/p>\n<p>Thobe said: &#8216;I hated shaving my face. I had to shave once a day before I found out about this other treatment.<\/p>\n<p>&#8216;I was a young woman that needed razors for my face. I looked for anything that could help.&#8217;<\/p>\n<p>She discovered laser hair removal after graduating university &#8211; when a friend recommended it to help with her symptoms.<\/p>\n<p>She was delighted with the results of her initial treatment and was able to stop shaving every morning.<\/p>\n<p>Thobe said: &#8216;The first few times I had the treatment, the appointment was smooth and fairly cheap.<\/p>\n<p>&#8216;All prices have differed, but it&#8217;s worth it. My facial hair wouldn&#8217;t grow back for months.<\/p>\n<p>&#8216;There was a slight burn, but it cools down fairly fast.&#8217;<\/p>\n<p>In September 2023, Thobe tried a different salon after reading &#8216;glowing&#8217; reviews online.<\/p>\n<p>She booked a lower face hair laser hair removal for \u00a313.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/09\/77729689-12742533-Thobe_a_graduate_of_the_University_of_Cape_Town_started_to_grow_-m-10_1699866653777.jpg\" height=\"522\" width=\"634\"><\/p>\n<p>Thobe &#8211; a graduate of the University of Cape Town &#8211; started to grow facial hair when she hit puberty at the age of 18<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/08\/77729693-12742533-image-a-6_1699865621712.jpg\" height=\"476\" width=\"634\"><\/p>\n<p>She believes the burns occurred when the trainee &#8216;forgot to switch on the cooling mechanism built into the laser&#8217;<\/p>\n<p>On arrival, she advised that her skin would be left with a slight redness after the procedure and would require a cold compress.<\/p>\n<p>Thobe said: &#8216;Everything seemed normal. They took my information and explained it all to me.<\/p>\n<p>&#8221;But within minutes I noticed a zapping feeling and felt like my skin was being burnt.<\/p>\n<p>&#8221;I didn&#8217;t want to complain as I assumed they&#8217;d know what they were doing.<\/p>\n<p>&#8216;Although I did raise my concerns with it feeling very intense.<\/p>\n<p>&#8216;They said it was normal and fiddled with the laser machine, thankfully after that it wasn&#8217;t as painful.&#8221;<\/p>\n<p>But afterwards, when she looked in the mirror, Thobe was shocked to see a pattern of dark rectangles all over her skin.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/09\/77729687-12742533-When_she_was_18_years_old_she_was_diagnosed_with_PCOS_a_conditio-m-11_1699866667098.jpg\" height=\"481\" width=\"634\"><\/p>\n<p>When she was 18-years-old she was diagnosed with PCOS &#8211; a condition which causes irregular periods and excess hair growth<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/11\/13\/08\/77729703-12742533-image-a-8_1699865631942.jpg\" height=\"845\" width=\"634\"><\/p>\n<p>A month later her skin is still badly marked, although the dark rectangles are &#8216;slowly scabbing over&#8217;<\/p>\n<p>She said: &#8216;I was in complete shock,. I knew it wasn&#8217;t normal, my skin had been burned.<\/p>\n<p>&#8216;They brushed it off and asked when I would be booking my next appointment.&#8217;<\/p>\n<p>Staff at the salon reassured her it would only require a cold compress and some aftercare.<\/p>\n<h3>What is\u00a0laser hair removal?<\/h3>\n<p>Laser hair removal is a cosmetic procedure that uses a powerful laser to remove hair.<\/p>\n<p>This light source heats and destroys hair follicles in the skin, which disrupts hair growth.<\/p>\n<p>Laser hair removal is usually safe, if you make sure the person doing it is experienced and suitably qualified.<\/p>\n<p>It can occasionally cause side effects, such as pain and discomfort, and red skin that may last for some time.\u00a0<\/p>\n<p>Rarely, laser hair removal can result in:\u00a0<\/p>\n<p>Pain,\u00a0discomfort or tenderness\u00a0<\/p>\n<p>Red skin that may last for some time crusting, blistering, bruising or swelling of your skin\u00a0<\/p>\n<p>Lightening or darkening of your skin\u00a0<\/p>\n<p>Scarring burns from the laser&#8217;s heat\u00a0<\/p>\n<p>Bacterial infections\u00a0<\/p>\n<p><span>Source: NHS\u00a0<\/span><\/p>\n<p>A month later her skin is still badly marked, although the dark rectangles are &#8216;slowly scabbing over&#8217;.<\/p>\n<p>As an avid swimmer, she hasn&#8217;t been able to get into a pool in weeks and hasn&#8217;t wanted to meet up with her friends.<\/p>\n<p>After complaining, Thobe says she was sent a formal apology and a pot of aloe vera for the burns.<\/p>\n<p>She said: &#8216;I&#8217;ve been to over 10 appointments for my hair removal. I&#8217;ve never been left burned or scarred.<\/p>\n<p>&#8216;An apology and a pot of aloe vera does not take away the damage they&#8217;ve caused.<\/p>\n<p>&#8216;People are asking what is wrong with my face. I&#8217;ve had to cover my face with scarves.<\/p>\n<p>&#8216;It&#8217;s been so difficult to sleep and live my life.&#8217;<\/p>\n<p>Source: <a href=\"https:\/\/www.dailymail.co.uk\/femail\/article-12742533\/Woman-left-painful-chess-board-burn-neck-laser-hair-removal-claims-salon-pay-sent-pot-aloe-vera-complained.html\" target=\"_blank\" rel=\"noopener\">Read Full Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Woman is left with painful chess board burn on her neck after laser hair removal &#8211; and claims salon still made her pay and sent her a pot of aloe vera when she complained Thobe Moyo, 38, from Cape Town,\u00a0says laser hair removal left her with burns\u00a0 Read More: Woman, 27, left with burns all [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":68662,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Woman left with chess board burn on her neck after laser hair removal - rapidcelnews.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rapidcelnews.com\/lifestyle\/woman-left-with-chess-board-burn-on-her-neck-after-laser-hair-removal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Woman left with chess board burn on her neck after laser hair removal - rapidcelnews.com\" \/>\n<meta property=\"og:description\" content=\"Woman is left with painful chess board burn on her neck after laser hair removal &#8211; 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