FCA US is recalling over 20,271 vehicles due to a critical safety issue with the instrument display panel. This recall involves approximately 11,743 2024-2025 Jeep Wagoneer S vehicles and about 8,528 2024-2025 Dodge Charger EVs.
The faulty instrument display panel fails to show gear selection, warning lights, and other critical safety information. The issue may stem from a software error. As a result, these vehicles do not comply with the Federal Motor Vehicle Safety Standard.
On April 1, FCA US LLC discovered the problem affecting certain models. Notification letters will be sent to owners on May 21. Owners can contact customer service at 1-800-853-1403 for assistance.
Key details of the recall:
- The recall affects a total of 20,271 vehicles.
- 11,743 Jeep Wagoneer S vehicles are included in this recall.
- 8,528 Dodge Charger EVs are also impacted.
- Notification letters will be mailed starting May 21.
- Vehicle Identification Numbers will be searchable on NHTSA.gov from April 30.
Customers need to contact their nearest dealer to update the instrument panel software. This situation highlights the importance of addressing safety issues promptly.