On Wednesday, thousands of Discord users reported widespread connection failures, raising concerns about the platform’s reliability. Many users encountered the ‘Awaiting Endpoint’ error, which prevents connection to voice servers.
According to Downdetector, there were more than 22,000 outage reports at 3:19 p.m. Eastern time. This number decreased to over 7,000 reports by 4:34 p.m. Eastern time, indicating that the issue was affecting a significant number of users.
Notably, 65% of the reported issues were related to the voice chat feature, highlighting the impact on users who rely on Discord for communication during gaming and other activities.
Discord acknowledged the outage and stated they were actively investigating the issue. A spokesperson for the company confirmed, “We’re aware of an issue that impacted voice connectivity on Discord and have identified and mitigated the cause.”
The ‘Awaiting Endpoint’ error typically occurs when the app cannot connect to a voice server, a situation that often arises during major outages or server-side failures.
Discord’s engineers reported degraded performance around 3:20 p.m. Eastern time, coinciding with the surge in outage reports. Users continued to experience issues as of 5:11 p.m. Eastern time, indicating that the problem was not resolved quickly.
While the outage primarily affected voice services, text and other features may still have functioned normally for some users. This distinction is important as it suggests that not all aspects of the platform were impacted equally.
Discord has indicated that they are working to prevent the issue from recurring, aiming to restore full service and enhance user experience in the future.
Details remain unconfirmed regarding the exact cause of the outage, but the situation has drawn significant attention from the user community, with many taking to social media to express their frustrations.
As Discord continues to address the issue, users are encouraged to stay updated through official channels for the latest information on service restoration.